This policy outlines how we collect, manage, and use your personal information.
What personal information do we collect and why do we need it?
We may collect personal information about you such as your name, address, telephone number and email address when you submit this information to us via the website, make an enquiry, enter a competition online, or participate in a survey.
We use this information:
- for our reasonable business purposes;
- promotional, marketing and sales purposes;
- statistical purposes, including enhancement of the services provided by us.
We will also use this information to send you details of other products and services that may be of interest to you. At any time, if you no longer wish to receive this additional marketing material let us know, and we will remove your details from our direct marketing database.
How do we collect the personal information?
We collect the information by telephone, through our website and by other electronic communication channels. We also collect this information through our staff and through our contracted agents and other service providers. We may need to ask you further questions to ensure your enquiries or other requests and/or needs are properly serviced. Wherever practicable, we will ask you for the information directly.
Who will see or have access to your personal information?
Unless we are required to provide your personal information to others by law, by court order or to investigate suspected fraud or other unlawful activity, your information will only be seen or used by:
- persons working for Curb Markers
- marketing agents (and their employees or representatives) that are participants of Curb Markers project to whom we may disclose your personal information for the purpose of handling an enquiry made by you.
Our information systems and files are kept secured from unauthorised access and our staff and contracted agents and service providers have been informed of the importance we place on protecting your privacy and their role in helping us to do so.
What if I want to check what personal information you hold about me?
Subject to any legal restrictions we would be happy to advise you what personal information we hold about you if you request this. If your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide this information.
If you believe there are errors in our records about you, please let us know and we will be happy to investigate and correct any inaccuracies.